Pre stay
Instead of sending generic upsell emails, deliver offers tailored to each guest’s profile.
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Nexus Guest analyses booking data, preferences, and stay patterns to highlight the most relevant pre-arrival opportunities, from room upgrades to spa packages and dining experiences.
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Relevance drives conversion, helping guests commit to more before they even arrive.
In Stay
Keep guests engaged while they’re on property.
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Serve real-time offers through the online guest directory and automated notifications, from last-minute spa appointments to open dining slots and on-site activities.
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Every alert is timely and personal, turning empty capacity into extra revenue without adding workload for your team.
Online Guest Directory
Give guests a mobile-friendly hub for everything they can enjoy during their stay.
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The directory showcases dining options, spa treatments, leisure activities, and timely offers, all personalised to the guest’s profile.
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Guests can discover, book, and buy directly from their phone, reducing front-desk queries and boosting spontaneous spend.
Affiliates
Extend your revenue opportunities beyond the hotel.
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Promote trusted local partners, restaurants, tours, activities, or transport, directly to your guests through the same seamless experience.
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Earn commission while giving guests convenient access to curated experiences that enhance their stay.
Campaigns
Let AI help with the targeting.
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Nexus Guest builds and refines audience segments automatically, ensuring every upsell message reaches the guests most likely to respond.
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Campaigns run across pre-stay, in-stay, directory, and affiliate offers, continuously optimised to maximise conversion and total guest spend.
