Pre stay
Instead of sending generic upsell emails, deliver offers tailored to each guest’s profile.
Nexus Guest analyses booking data, preferences, and stay patterns to highlight the most relevant pre-arrival opportunities, from room upgrades to spa packages and dining experiences.
Relevance drives conversion, helping guests commit to more before they even arrive.
In Stay
Keep guests engaged while they’re on property.
Serve real-time offers through the online guest directory and automated notifications, from last-minute spa appointments to open dining slots and on-site activities.
Every alert is timely and personal, turning empty capacity into extra revenue without adding workload for your team.
Online Guest Directory
Give guests a mobile-friendly hub for everything they can enjoy during their stay.
The directory showcases dining options, spa treatments, leisure activities, and timely offers, all personalised to the guest’s profile.
Guests can discover, book, and buy directly from their phone, reducing front-desk queries and boosting spontaneous spend.
Affiliates
Extend your revenue opportunities beyond the hotel.
Promote trusted local partners, restaurants, tours, activities, or transport, directly to your guests through the same seamless experience.
Earn commission while giving guests convenient access to curated experiences that enhance their stay.
Campaigns
Let AI help with the targeting.
Nexus Guest builds and refines audience segments automatically, ensuring every upsell message reaches the guests most likely to respond.
Campaigns run across pre-stay, in-stay, directory, and affiliate offers, continuously optimised to maximise conversion and total guest spend.
