Take Back Control of Your Guest Data
Nexus Guest unites everything you know about your guests in one place, without replacing the systems you already use. Every interaction feels personal, every stay delivers more value, and every team member can act on insight in real time.
Our Story
We started Nexus Guest after seeing how hotels were losing control of their most valuable asset, guest data.
Too often, information sits in separate systems while third parties take the credit, the commission, and the relationship.
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Our team combines years of experience in hospitality, guest relationships, and technology. Together, we built a platform that helps hotels reconnect with their guests, grow direct business, and simplify how they operate.
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Today, we operate across Ireland and the UK, supporting hotels that want to turn insight into revenue and deliver a seamless guest experience.
Why We Exist
In hospitality, every guest interaction matters, but disconnected systems make it hard to recognise and reward guests the way you want to.
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When information is fragmented, opportunities to impress guests or encourage repeat stays are missed.
Nexus Guest brings that data together, helping hotels take back control of the guest relationship and reduce reliance on OTAs.
What We Do
Nexus Guest connects your PMS, CRM, booking engine, review platforms, and outlet systems into a single intelligent guest profile.
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With everything unified, your team can:
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Access the same guest preferences and history across departments
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Send offers that feel personal and timely
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Design guest journeys that build loyalty and grow direct revenue
How We Work
Technology should make life easier for your team, not harder. That’s why we:
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Integrate with the systems you already use, no migrations, no downtime
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Highlight insights that help you delight guests immediately
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Protect privacy while unlocking real value from your data