Pubs and Restaurants Struggle to Truly Know Their Customers
Most pubs have loyal regulars, but the data rarely shows who they are or how often they return. As a result, offers are broad, bookings are manual, and spend is hard to influence.
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Typical Pain Points
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Receipts, walk-ins and bookings don’t link to a real customer profile, so you can’t see true visit frequency or spend.
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Without automated tools, filling quieter days or promoting food specials depends on staff availability and guesswork.
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Traditional loyalty tools are built for large chains, not pubs, and require extra work for staff.
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​Nexus Guest gives pubs simple tools that build repeat business without adding work to the bar or floor.
What Regulars Value Most
Customers return more often when the experience is simple, personal and rewarding.
Trust
Clear, consistent rewards and communication help guests feel recognised and valued.
Ease
No apps to manage and no cards to carry. Customers scan receipts or book tables and rewards are applied automatically.
Experience
Timely offers for food, drinks or events bring people back on the nights you need them most.
A Loyalty System Designed Specifically for Pubs
Reward repeat visits and higher spend with a simple, automated system.
Customers scan a receipt, our AI verifies the spend, and rewards are applied automatically based on your preferred rules.
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Receipt Validation
Prevent abuse with fraud-checked receipt scanning that takes seconds for the customer.
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Automated Rewards
Choose your rules, for example, reward on every 3rd or 5th visit or provide a welcome perk, with no staff involvement required.
Clear, Predictable Costs
Rewards are always a small percentage of spend, letting you control margins and offer strong perceived value.