LOYALTY & REWARDS
A loyalty scheme your regulars will actually use.
And one you won't regret running.
Nexus Guest rewards customers based on what they genuinely spend, verified automatically, so you're never giving something away to someone who didn't earn it.
No POS changes · Live in 20 minutes · No IT required
What if I end up rewarding people who'd come in anyway?
It's the right question. Here's the honest answer.
Customers reach a meaningful spend threshold across multiple visits before anything is earned back. What it costs you is a small fraction of that, and to the customer it feels like a genuinely valuable reward.
The rewards are smaller items deliberately: starters, sides, desserts, and not mains. So even on a redemption visit, the table is still ordering and spending.
We'll walk you through exactly how the numbers work for your venue during the demo.
You set the rewards. We make sure they're only earned the right way.
HOW IT WORKS
Simple for your customers. Nothing extra for your staff.
01
Customer scans your QR code
They sign up in seconds. No app to download, no card to carry.
02
They photograph their receipt
Our AI reads the bill, verifies the spend and calculates their reward. Alcohol exclusion is configured automatically based on your location.
03
They earn food reward
Starters, sides, mains, desserts - the more they spend, the more they unlock.
04
They come back to redeem
Which is the whole point.
YOU'RE IN CONTROL
You decide what gets rewarded.
We make sure it's earned.
We'll recommend a reward structure based on what works for venues like yours. But the final call is always yours. Most of our venues have trusted our recommendations from day one.
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You set the rewards - starters, sides, mains, desserts
We verify every receipt with AI before anything is awarded
Alcohol can be excluded automatically, based on your location and preferences
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Abuse detection built in - duplicate uploads flagged automatically
Change your reward structure any time
Worth knowing
The receipt photo mechanic means every reward is tied to real spend. Customers can't game it and you're never subsidising visits that would have happened anyway. That's what makes it fundamentally different from a paper stamp card.
COMMON QUESTIONS
Things venues usually ask us
It's just another piece of tech my staff need to learn
Your staff don't need to learn anything. The customer does everything themselves on their phone. Scanning, photographing their receipt, tracking their rewards. Nothing changes on the floor.
My customers are old school. They won't use it.
The sign-up is a single QR code scan. If a customer can use their phone camera, they can join. And the ones who aren't interested simply don't it doesn't affect anyone else.
How do we know if it's actually working?
Everything is visible in your dashboard: repeat visits, reward redemptions and spend over time. You'll see within the first few weeks whether customers are coming back more often. No guesswork.
FREQUENTLY ASKED QUESTIONS
Do I need to change my POS or current systems?
No. Nexus Guest works alongside whatever you already use. No POS changes, no integrations, nothing to replace. You'll be up and running in 20 minutes.
How does receipt validation work?
When a customer photographs their receipt, our AI reads the details, verifies the spend amount and checks for anything unusual. Invalid or duplicate receipts are flagged automatically before any reward is issued.
Can we control what spend counts towards rewards?
Yes. You set the earning and redemption rules to match your venue. Alcohol exclusion is configured based on your location and can be adjusted at any time.
How do customers redeem their rewards?
Redemptions are handled by the customer on their phone. Your staff will then see it appear on the Nexus Guest device.
How do you prevent fake or abused receipts?
Our validation checks flag duplicate uploads, mismatched amounts and unusual patterns automatically. You can also review and adjust the sensitivity of those checks at any time.
WORKS WELL WITH
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