Loyalty should be predictable revenue, not a stamp card
Most venues rely on great service to create regulars, but have no consistent way to track or influence repeat visits. Nexus Guest turns real spend into a simple loyalty loop that you can control, measure, and improve.
56% more spend
Over half of people increase their spending because of a Loyalty scheme
2.5 times
more visits
Customers come more than twice as often when part of a Loyalty scheme
Industry benchmarks, results vary by venue
How Loyalty & Rewards Work
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Customers Scan a Receipt
After paying, they scan their receipt in seconds.
Spend is verified
We validate receipt details and apply fraud checks before rewards are issued.
Rewards apply automatically
You set the rules. Points or rewards are applied with no staff admin.
You track the impact
See repeat visits, spend uplift, and reward performance in one dashboard.
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Frequently asked questions
Can we control what spend is eligible for rewards?
No. Loyalty & Rewards runs alongside your existing setup. There is no need to change tills.
How does receipt validation work?
Guests scan a receipt after they pay. We verify the receipt details and apply fraud checks before rewards are issued.
Can we control what spend is eligible for rewards?
Yes. You can tailor earning and redemption rules to protect margins and match local regulations. Alcohol rules vary by region, so Nexus Guest lets you include or exclude it, or apply restrictions, based on your venue’s location and policy.
How do rewards get redeemed?
Redemptions are simple for customers and easy for staff to process, with clear visibility of what is being redeemed.
How do you prevent abuse or fake receipts?
Receipt validation and fraud checks reduce misuse. Rules can also be tuned if you spot patterns.
How quickly can we launch?
We can be up and running in as little as a few days. As there are no integrations needed, all we need is some sample receipts and we are ready to onboard.
Can we add other modules later?
Yes. Start with Loyalty and Rewards, as well as Offers and Messaging, and then you can add Bookings, Reviews, or Gift Cards when you are ready.